FAQ

  • FAQ

  • Where Do You Ship To?

    WSC currently ship only within the continental United States. At this time, we cannot ship Kratom to Alabama, Arkansas, Indiana, Rhode Island, Vermont and Wisconsin.

  • Do You Ship Outside The United States?

    At this time, we do not ship outside the United States though we plan to in the future. You can view a current list of which countries allow Kratom here - https://speciosa.org/kratom-legality/

  • What Is Your Refund Policy?

    Refunds are only accepted for unopened packaging. Any opened pills, powder, extracts or chewable tablets will not be eligible for refunds. If you have a specific issue with your order that is not eligible for a refund, you can Contact Us for more information.

  • What Are Your Shipping Options?

    We currently ship via USPS 2day Priority.

  • Why Don't You Take Visa or Mastercard?

    Currently, Kratom and CBD are considered ‘high risk’ products. As a result, major banks in the United States will not allow for credit or debit merchant related processing. Though this will likely change in the future, at this time, we only offer Google Pay and Zelle for payment processing on our site. If you want to pay via Visa or Mastercard, you can contact us and place your order over the phone.

  • Are Your Payment Options Safe?

    Yes, Zelle is a trusted payment option from major United States banks. Zelle is a peer to peer payment processor similar to PayPal and Venmo. For instructions for payment via Zelle, please read instructions on your order or here.

  • Is Your Product Tested and Safe?

    Absolutely. You might find lower priced Kratom online but this Kratom has likely not been thoroughly tested or comes from less reputable 2nd or 3rd parties. We have a direct relationship with farmers in Indonesia and we test every Kratom batch we receive in the United States. We also package the Kratom here in our facility. You can be rest assured that you are buying only premium and quality tested Kratom from WSC Natural Healings.

  • Where Do You Get Your Kratom Product From?

    We have had a direct relationship with farmers in Indonesia and our Kratom is shipped directly from the source and then tested and packaged in our United States facility.

  • How Can I Learn More About Kratom?

    We advise you to do thorough research on Kratom before trying it. Though you might see some negative articles on Kratom, keep in mind, Kratom is becoming an ever increasing enemy of large pharmaceutical companies. Kratom is often a better and cheaper option to take over prescription medication. As a result, Kratom is taking money away from Big Pharma. 

    We recommend viewing an objective documentary on Kratom called A Leaf Of Faith. This documentary is available on Netflix and you can watch the trailer here - https://www.youtube.com/watch?v=s22mtAu-OEQ.

  • Do You Offer Military, First Responder or Senior Discounts?

    Yes, but only in our physical stores. For online purchases, we are always running special promotions and discount codes you can use for savings on your purchases.

  • Do You Have Physical Store Locations?

    Yes! You can find us at the following locations:

    Tinley Park, IL

    Palos Heights, IL

    Steger, IL

    Manteno, IL

    Marina Del Rey, CA (Every Saturday from 9am – 2pm at the Marina Del Rey Farmers Market).

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